#Error code 21# This shop does not have a subscription for the OEM in this geographic region!
Reason:
customer didn't buy Nissan/FCA subscription.
Solution:
login into AutoAuth account to active Nissan subscription
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#Smartlink J2534# Launch J2534 Driver can’t work normally with GM Techline Connect Debugging
Error Info Figure-1 Solution 1. Connect Smartlink C to the internet, and upgrade its system and firmware to the latest version. Figure-2 Figure-3 Figure-4 you may need to enter WLAN connect to Wifi 1stly or connect with the ethernet cable. 2. Check already installed the latest version driver, Currently, by 2023/10/23, the latest version is V2.1. You can download from https://www.launchtechusa.com/downloads Or refer to this video: https://www.youtube.com/watch?v=hcb9S6L0XDc Figure-5 3. Connect the vehicle to Smartlink C with a USB cable, and it show Connected on the Smartlink C PC driver page(Figure-5), and on Smartlink C, it will show Figure-6. Figure-6 USB mode, The vehicle is communicating. If not, please check the connection, change another USB cable, turn on the ignition, or do other operations to make it work. 4. Make sure you already select Launch Smartlink as the GDS2 tech driver. >Launch Techline program> Standalone mode > Connect to vehicle > Select a device type
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